Privacy Policy

Privacy Policy

Introduction

Welcome to https://buggy-experience-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is treated with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Data Protection Act (UCPA), Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products offered through these platforms. However, please be informed that this policy does not extend to third-party websites, apps, or services that you may access through links on our site. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before using such services.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

  • You use our applications or services as an authorized user.
  • You visit any of our websites linked to this Privacy Policy.
  • You engage with us through communications like newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services. These include:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile preferences.
  • Payment Information: Credit card details, billing addresses, and transaction histories required for processing purchases or subscriptions.
  • Financial Information: Data about your financial status, which may be collected for payment verification or fraud prevention purposes.
  • Purchase Information: Records of products or services you have bought from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to recognize your device and provide personalized services.
  • Location Data: Geographic coordinates shared when using location-based services, helping us tailor local experiences.
  • Feedback: Any comments, reviews, or ratings you choose to share with us to improve our products and services.
  • Social Media Information: Details obtained from social media platforms when you connect your accounts for seamless sharing or login experiences.
  • Product Information: Preferences, reviews, or interactions related to our products to enhance product recommendations.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party service providers who assist us in gathering such information.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They play a crucial role in enhancing user experience and providing valuable analytics. Our cookie policy categorizes cookies into three main types:

  • Strictly Necessary: These ensure basic functions like logging in, navigating through pages, and remembering your preferences.
  • Preference: Cookies in this category remember your choices to provide customized content and settings.
  • Analytics: Used by our analytics providers to track website usage, gather user behavior data, and compile statistical reports for us.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes expire, we delete or anonymize the data securely. Our retention periods vary based on legal obligations, tax requirements, and business needs.

Security Measures

Protecting your data is our top priority. We have implemented robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption technologies, secure servers, and strict access controls to ensure that only authorized personnel can handle sensitive data.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The ability to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Under certain circumstances, the right to request the deletion of your personal data.
  • Restriction: Limiting our use of your personal data for specific purposes.
  • Portability: The option to receive a copy of your data in a structured format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes, including marketing or profiling.
  • Non-Discrimination: Protection from decisions based solely on automated processing, except where necessary.

To exercise any of these rights, please reach out to our Privacy Team via email at [email protected] or by postal mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data access or correction, or unsubscription from marketing communications, please contact us:

Email: [email protected]
Postal Mail: Privacy Team, Buggy Experience Dubai, [Address], [City], [Country]